What's New: Past Month

Knowledge Base feed

  1. What does "purge" do to my file storage?

    The purge option is an easy way to free up space on your account. It goes through the "data" directory where DiaGrid stores your simulation results, and discards all of the results that have built...

    https://diagrid.org/kb/tools/purge

  2. Troubleshoot

    There are two common reasons why you may not be able to view an application.The tool is internally misconfigured. If you can look at your My HUB page and see that the tool you just started does not...

    https://diagrid.org/kb/tools/troubleshoot

  3. I've lost my password!

    Don't panic! Just click on the Forgot your Password link on the login page and enter the e-mail address for your account. A verification token will be sent to you. Once you have received the token,...

    https://diagrid.org/kb/registration/pwreset

  4. I registered but cannot log in!

    If this is a new account, you won't be able to log in until you've confirmed your e-mail address. Right after you registered, you should have received an e-mail at the address that you registered...

    https://diagrid.org/kb/registration/login2

  5. I registered in the past but cannot log in anymore!

    You may have entered an incorrect username or password. If you've forgotten either one, you can recover your username or recover your password. Just fill out the form, and we'll send your account...

    https://diagrid.org/kb/registration/login3

  6. How do I change my password?

    We have an online form to change your password. You can use the link included here, or you can find the same link on the page that you go to when you first log in to this site. You'll also find the...

    https://diagrid.org/kb/registration/pwchange

  7. How to use WebDAV to access your HUB storage

    WebDAV is the Distributed Authoring and Versioning extension to the standard HTTP/HTTPS web protocol. It allows a client to browse a remote filesystem, usually with a graphical browser that makes...

    https://diagrid.org/kb/tips/webdav

  8. Customize your "My HUB" page

    To change your "My HUB" page, simply click the Personalize button located in the upper-right corner of that page. The page will enter a customization mode where you may move modules around by...

    https://diagrid.org/kb/tips/personalize

  9. Frequently Asked Questions

    What is the difference between public, restricted, and private groups? How do I make a public group private? And vice-versa? How are groups managed? Who can see resources/wiki pages/discussions in...

    https://diagrid.org/kb/groups/faq

  10. Frequently Asked Questions

    What are tags? How do I create a new tag? How can I delete a tag? How can I remove a tag from a resource/group/my profile/etc? Is there a limit on the number of tags I can add to an item? Can I...

    https://diagrid.org/kb/groups/faq

  11. Frequently Asked Questions

    What are resources?How do I upload a new resource?How can I delete a resource?Is there a limit on the number of resources I can submit?What are resources?Think of a hub as an empty library....

    https://diagrid.org/kb/resources/faq

  12. Frequently Asked Questions

    What are tags? How do I create a new tag? How can I delete a tag? How can I remove a tag from a resource/group/my profile/etc? Is there a limit on the number of tags I can add to an item? Can I...

    https://diagrid.org/kb/tags/faq

  13. Group Guidelines & Tips

    Ultimately it is the Admins that decide what the rules are for their group, but if you have been made a manager of a group, here are some suggestions for keeping your group happy:Manager...

    https://diagrid.org/kb/groups/guide

  14. Help! I'm getting a Java error!

    Users may experience a Java error on Mac OS X if they are using Java version 1.3 and below. Please ensure your Java install is up to date.NOTE! For gecko browsers (Mozilla, Firefox, Camino), the...

    https://diagrid.org/kb/tools/javaerr

  15. How do I change my username?

    Sorry, but login names cannot be changed. If this is poses a serious problem for you, please contact our support team.

    https://diagrid.org/kb/registration/username

  16. How to Enable Cookies

    In order to log in to this site, you must enable cookies in your browser. Instructions for enabling cookies in common browsers are listed below. If your browser is not listed, please check its...

    https://diagrid.org/kb/misc/cookies

  17. How to enable pop-ups?

    Web pages can use the JavaScript language to automatically force the your web browser to open new windows. This capability has often been abused by advertising sites and many browsers disable the...

    https://diagrid.org/kb/misc/popups

  18. How to View/Download Video Content?

    This hub relies on two formats of video files, MP4 (MPEG-4) mostly used for podcasts but also can be viewed directly on your computer, and Windows Media Player which is used by older lectures and...

    https://diagrid.org/kb/misc/video

  19. Rate a Resource

    Rating a resource is quick and easy.Every resource has two sets of stars: the average rating and your rating. If you haven't rated a resource, you're rating will show up as a set of slightly grayed...

    https://diagrid.org/kb/tips/rate

  20. Renaming Sessions

    You can rename a simulation session by simple double-clicking the session title just above the active tool area. The title will then become a text box where you can input any title you wish. Press...

    https://diagrid.org/kb/tips/rename